Your machine does not operate. | It is unplugged. Insert the plug into the socket. |
| The fuse is blown. Change the fuse. |
| The electric power is off. Check the electric power. |
| Start/pause button has not been pressed. Press the start/pause button. |
| The program knob is in the O(off) position. Turn the program knob to the required program. |
| The door is not shut properly. Shut the door properly. You should hear the click. |
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Your machine does not receive water. | Water tap is closed. Open water tap. |
| The water inlet hose may be bent. Check the water inlet hose. |
| The water inlet hose is obstructed. Clean the filters of water inlet hose. |
| The valve inlet filter is obstructed. Clean the valve inlet filter. |
| The door is not shut properly. Shut the door properly. You should hear the click. |
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Your machine is not draining water. | The drain hose is obstructed or bent. Check the drain hose. |
| The pump filter is obstructed. Clean the pump filter. |
| The clothes are not placed inside the machine in a well-balanced manner. Spread the clothes inside the machine in an orderly and well-balanced manner. |
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Your machine is vibrating. | The feet of your machine are not adjusted. Adjust the feet. |
| Transportation screws are not removed. Remove transportation screws. |
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Your machine is vibrating. | There is a small amount of clothes in the drum. It does not prevent operation of the machine. |
| Excessive amount of clothes are filled in the machine or the clothes are not placed in a wellbalanced manner. Do not exceed the recommended quantity of clothes and spread your clothes in the machine in a well-balanced manner. |
| Your machine touches a rigid object. Prevent your machine from touching other objects. |
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Excessive foam in the detergent drawer. | Too much detergent has been used. Press the start/pause button. In order to stop the foam, dilute one tablespoon of softener in half litre of water and pour it into the detergent drawer. |
| Wrong detergent has been used. Use only detergents produced for full automatic washing machines. |
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The washing result is bad. | Your laundry is too dirty for the program you have selected. Select a suitable program. |
| The amount of detergent used is not sufficient. Use more detergent, according to the detergent producer. |
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The washing result is not good. | Clothes exceeding the maximum capacity have been filled in your machine. Put the clothes in your machine in a manner not to exceed its maximum capacity. |
| Your water may be hard. Use the amount of detergent according to the declaration of the detergent producer. |
| Distribution of the clothes in your machine is not well-balanced. Spread the clothes inside the machine in an orderly and well-balanced manner. |
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The water is drained from the machine as soon as it is filled. | The end of the water drain hose is in a position too low according to the machine. Place the water drain hose in an appropriate height. |
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There are residues of detergent on the clothes. | The pieces of some detergents which do not dissolve in water may stick to your clothes as white stains. By setting your machine to the “Rinse” program, make an additional rinse or eliminate the stains after drying, with the help of a brush. |
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There are grey stains on the clothes. | These stains may be caused by oil, cream or ointment. In the next washing operation, use the maximum detergent amount declared by the detergent producer. |